Updated/Effective July 22, 2020
Registration for the Sites and Services are offered and available to Users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. The Sites and Services are not targeted to children under the age of 13, and the Sites and Services do not knowingly collect any Personal Information from children. By registering for or visiting the Sites and Services or submitting any Personal Information to the Sites or Services, you represent and warrant that you are of legal age to form a binding contract with Rango and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not register or submit any Personal Information to the Sites or Services.
2. Changes to the Rango Site
We may revise and update this Agreement from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Sites and Services thereafter.
Your continued use of the Sites and Services following the posting of revised terms and conditions means that you accept and agree to the changes, unless further steps are required by applicable law. You are expected to check the Site from time to time so you are aware of any changes, as they are binding on you.
3. Your Access to the Sites
We may choose to suspend your access to all or part of the Sites without advance notice and at any time, for violations of this Agreement, for any reason, or for no reason at all. We are not liable if for any reason all or any part of a Site is unavailable at any time or for any period.
4. Sites and Services Content and Intellectual Property Rights
The Sites and Services and the entire contents, features and functionality of each (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) (“ Content”), are owned by , our licensors or other providers of such material and are protected by United States and international intellectual property or proprietary rights laws. expressly reserves all rights in the Sites and Content owned by and provided or licensed to .
This Agreement permits you to use the Sites and Services for your personal, non-commercial use only if you are a residential Customer. If you are a commercial Customer, on a commercial plan, this Agreement permits you to also use the Sites and Services for your professional and commercial use. Users must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Sites, except as authorized in writing by us.
If you wish to make any use of material on the Sites and Services other than that set out in this section, please address your request to: firstname.lastname@example.org
“Rango,” “EV Holdings 1 LLC,” “ Internet,” “Internet Xpress,” and all related names, logos, product and service names, designs and slogans (“ Marks”) are trademarks of or our Affiliates (defined as an entity that controls, is controlled by or is under common control with ) or licensors. You must not use the Marks or other intellectual property, including but not limited to copyrights, without the prior written permission of . All other names, logos, product and service names, designs, slogans, images, graphics, and sounds on this Site are the trademarks, copyrighted material, or intellectual property of their respective owners.
5. DMCA Copyright Infringement Notification and Counter Notification Process
Just as requires Users to respect our copyrights, and those of our Affiliates and Operational Service Providers and licensors, we respect the copyrights of others. If you believe in good faith that your copyrighted work has been reproduced, published or accessed on our Sites or Services without authorization in a way that constitutes copyright infringement, you may notify our Designated Copyright Agent via the following contact information and requirements:
Name of Service Provider: Rango Broadband
Name of Designated Agent: Dimitry Gershenson
Postal Address: 9501 W CLEARWATER AVE. KENNEWICK, WA 99336
Telephone Number: 509-591-0808
Email Address: email@example.com
A. How to Provide Notification for Claims of Copyright Infringement
You must provide the following information to our Designated Agent in a written communication in the form required by the Digital Millennium Copyright Act (“DMCA”)(see above for contact information).
If you send your claim via email, you must put “DMCA Infringement Notification” in the subject line of the email. The above address for ’s Designated Agent is intended only for notifications and any related correspondence regarding claims of copyright infringement for the Sites. Correspondence pertaining to other matters will not receive a response if sent to the above Designated Agent contact information.
We will remove or disable access to any posted content for which we have received a notice of claimed copyright infringement (or, more specifically, any notification in substantial conformance with the DMCA). United States law provides significant penalties for submitting a false or fraudulent claim of copyright infringement.
WE CAUTION YOU THAT IF YOU KNOWINGLY MISREPRESENT THAT ANY ONLINE CONTENT IS INFRINGING, YOU MAY BE SUBJECT TO SEVERE CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEY’S FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER’S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.
If we have an accurate postal mail or email address, we will also send a notification to the User who posted the allegedly infringing content, informing him/her that the content was removed or access to it was blocked because of claimed copyright infringement. The User has a right to send us a counter-notice challenging our removal of the User’s content, as described below in subsection C.
We will terminate the privileges, membership and/or account of any User who repeatedly uses the Sites or Services to unlawfully transmit or post copyrighted content without a license, express consent, valid defense or fair use exemption to do so. Please see the “ Repeat Infringer Policy” below.
B. Repeat Infringer Policy
Under the appropriate circumstances we will terminate the privileges, account(s) and/or membership of users/Customers that are repeat infringers. We will review the circumstances of each situation and the decision to terminate will be at the sole discretion of our Designated Agent based on the number of complaints against that User and the overall circumstances. We generally classify a repeat infringer when we receive more than 1 copyright infringement notifications over a period of 12 months from the same IP Address or account. A complaint/violation will not be assessed against the User if the User has filed a counter-notice of infringement, and there are no further legal actions from the copyright owner or owner’s agent.
Each User understands, acknowledges and agrees that if his or her account or membership is terminated pursuant to this DMCA Copyright Infringement Policy, the User will not attempt to establish a new account or membership under any name, real or assumed, and the User further agrees that by opening a new account for membership after being terminated pursuant to this Policy, he/she will have violated this Policy and TOU and shall indemnify and hold us harmless for any and all liability that we may incur.
C. How to Appeal the Removal of Content with a Counter-Notice If You Believe the Content Was Not Infringing
If you are a User who posted content that was removed in response to a notice of infringement and you believe that such content was removed due to a mistake or misidentification, you may request that we restore the posting or cease blocking access to the content by sending us a written communication via postal mail or email to our Designated Agent for receiving notices of infringement (see above for our Designated Agent’s contact information). This counter-notice must include substantially the following information:
When we receive a counter-notice that complies with these requirements, we will forward it to the person who submitted the original claim of copyright infringement. Please note that when we forward the counter-notice, it will include your Personal Information. By submitting a counter-notification, you consent to having your Personal Information revealed to a third party.
We also reserve the right, but not the obligation, to restore the content that was removed or to allow access to the content. As stated in this Agreement, we can at our discretion remove any content for any purpose at any time. If we receive a counter-notice from the User that posted the content subject to a claim of copyright infringement, we will take the following actions: (a) We will forward a copy of the counter-notice to the person who sent the notice of infringement and inform him/her that the removed content may be restored or we may allow access to the material in ten (10) business days; and (b) If during those 10 business days, the person who sent the original notice of infringement notifies us that he/she has filed an action seeking a court order to restrain the User from infringing activity relating to the content on our Services, we will not restore or allow access to the content. (c) Otherwise, we may restore the content and allow access at our sole discretion.
However, as a User, you acknowledge, understand and agree that we generally retain the right to modify, move, remove, block access to, replace or decline to restore content at any time for any reason without notice to or any liability to the posting User.
Please contact us at firstname.lastname@example.org if you have any questions regarding this DMCA Copyright Repeat Infringer Policy. Do NOT send notices of infringement to this email address, see the above contact information for our DMCA Designated Agent.
6. Prohibited Uses
Please see our Acceptable Use Policy in the General Terms of Service Contract for acceptable and prohibited use of the Services. You may not use the Sites to break the law, violate an individual’s privacy, infringe our or any person or entity’s intellectual property or any other proprietary rights, or encourage or induce anyone else to do the same. You may use the Sites only for lawful purposes and in accordance with this Agreement. You agree not to:
All the things you do and all the information you submit to the Sites remain your responsibility. Specifically, you agree to hold , our Affiliates, officers, directors, shareholders, employees, agents, representatives, Operational Service Providers, and licensors harmless from and defend each of them against any claims, costs, damages, losses, expenses, government investigations or enforcement, and any other liabilities, including attorneys’ fees and costs, arising out of or related to your access to or use of the Sites, your violation of this Agreement, and/or your violation of the rights of any third party or person.
8. No Warranties
The Sites are provided “as is” and without warranty of any kind. To the maximum extent permitted by law, , our Affiliates and Operational Service Providers disclaim any and all warranties, express or implied, including (but not limited to) implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights, or any other warranty, condition, guarantee or representation, whether oral or electronic. You understand, acknowledge and agree that you are solely responsible for any damage to your computer or mobile device or loss of use. We do not guarantee that the Sites will always work properly.
9. Limitation of Liability
We shall not be liable for any special, consequential, indirect, incidental, punitive, reliance, or exemplary damages, whether in tort, contract, or any other legal theory, arising out of or in any way connected with this Agreement or your use of or attempt to use the Sites, including but not limited to damages for lost profits, goodwill, use, or loss of data. This limitation of liability shall not be affected even if we have been advised of the possibility of such damages. Some states do not allow for the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages, so the above exclusions may not apply to you. You may have other rights that vary from state to state.
You agree to release us, our Affiliates, Operational Service Providers, and each associated director, officer, employee, shareholder, agent, representative and licensor, from claims, demands and damages (actual and consequential), of every kind and nature, known and unknown, disclosed or undisclosed, arising out of or in any way connected to your use of the Sites.
10. Governing Law
Any claim or dispute between you and us arising out of or relating to this Agreement, in whole or in part, shall be governed by the laws of the State of Washington without respect to its conflict of laws provisions. We agree and you agree to submit to the personal jurisdiction and venue of the state court located in Benton County, Washington.
11. Severability and Enforcement
If any provision of this Agreement is held invalid or unenforceable, that provision will be modified to the extent necessary to render it enforceable without losing its intent. If no such modification is possible, that provision will be severed from the rest of this Agreement.
If we do not enforce any right or provision in this Agreement, that is not to be deemed a waiver of our right to do so in the future.
12. Entire Agreement and Headings
This Agreement is incorporated by reference in the Service Contracts and such documents consist of the entire agreement between you and us concerning the Sites. It supersedes all prior or contemporaneous agreements between you and us.
The headings in this Agreement are for convenience and do not control any of its provisions.
Copyright © 2020, EV Holdings 1 LLC D/B/A , Internet Xpress. All Rights Reserved.
Updated/Effective: January 1, 2023
PLEASE READ THESE TERMS OF SERVICE CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THESE TERMS OF SERVICE REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTION LAWSUITS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO SUBSCRIBERS IN THE EVENT OF A DISPUTE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SERVICES DESCRIBED HEREIN.
These Terms of Service apply to the Company’s provision of Internet Access Service (“IAS”), and traditional wireline, data, or voice over IP (“VoIP”) services (collectively, “Services”) to both our Individual Subscribers and Commercial Subscribers:
WHEREAS, Subscriber desires to pay Company for our Services on the terms and conditions contained in these Terms of Service, with sufficient and adequate consideration from both parties, it is mutually agreed as follows:
Company regularly updates and amends these Terms of Service, and the Service Agreements. Company will communicate any such updates or amendments to the Subscriber in accordance with Section 18(h) herein. Subscriber may obtain, at no charge, a copy of the current Terms of Service or any documents incorporated by reference herein by visiting Company’s website or by contacting Company.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: All About Cookies by TermsFeed.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Cookies Policy / Notice Acceptance Cookies
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.